Privacy Policy
We are pleased by your interest in LIGNA systems. The protection of your personal data is important to us. Below we inform you which data are processed when you visit this website and how we handle them.
Responsible party
The party responsible for data processing on this website is LIGNA parts AG, Mercatorstrasse 16, 4780 St. Vith, Belgium, Email: anfrage@ligna-systems.com. Further contact details can be found in the legal notice.
Access data and server log files
You can visit this website without providing any personal information. When pages are accessed, technically necessary access data are processed, such as the address accessed, the date and time of the request, the volume of data transferred, and the requesting internet service provider. These data are used exclusively for the secure and uninterrupted operation of the website and are not combined with other data.
This website is hosted on Microsoft Azure Static Web Apps. The processing of access data is carried out by the hosting service provider within the framework of a data processing agreement.
Contact and enquiry form
When you contact us via the enquiry form or by email, we process the data you provide, such as your name, email address, details about your project, and any planning documents you optionally upload, in order to handle your enquiry. Providing this data is voluntary. We use it exclusively to respond to your enquiry and to initiate and process any contractual relationship, and delete it as soon as it is no longer needed and no statutory retention periods apply.
To send these enquiries we use Azure Communication Services, and any files you upload are stored temporarily in Azure Blob Storage. Both services are operated by Microsoft as our processor, with a storage location in the European Union. Uploaded files are automatically deleted after 30 days.
Cookies and consent
This website uses cookies. Technically necessary cookies that enable the operation of the site are always set. Cookies for statistics and marketing are only set with your consent. On your first visit, a consent banner (consent management via Cookiebot) lets you make your choice. You can withdraw or change your consent at any time via the "Cookie settings" link in the footer.
Web analytics with Google Analytics
We use Google Analytics 4, a web analytics service of Google Ireland Limited, to statistically evaluate the use of our website. Google Analytics is only loaded after your explicit consent (Google Consent Mode); without consent, no analytics cookies are set and no analytics data is collected. The IP address is anonymised. As part of the processing, data may be transmitted to Google, including to third countries such as the USA. You can withdraw your consent at any time with effect for the future via the cookie settings in the footer.
Fonts
The fonts used on this website are served from our own server. There is no connection to third-party font services; no personal data are transmitted to third parties.
Embedded YouTube videos
On individual pages we embed videos from the YouTube platform in extended privacy mode (youtube-nocookie). The videos are only loaded after you have consented to the use of marketing cookies; without consent, no YouTube content is loaded. When a video is started, data are transmitted to Google. For details, please refer to Google's privacy policy.
Secure data transmission
Your data are transmitted in encrypted form. We use TLS encryption (SSL) for this purpose. In addition, we protect the website against loss, destruction, unauthorised access, and modification through technical and organisational measures.
Your rights
You have the right to receive free information about the data stored about you and, where applicable, the right to rectification, erasure, or restriction of processing, a right to object to processing, and the right to data portability. You also have the right to lodge a complaint with a data protection supervisory authority.
For questions about the processing of your personal data or the exercise of your rights, please contact the details given in the legal notice.